Guests Responsibilities:

• A 50% deposit to be made into above bank
  account will secure your booking. The balance
  must be paid in cash on arrival.
• Credit card facilities are available.
• To comply with legislation no smoking is allowed in the unit.

Arrival/Departure Times:

• By arrangement. Please contact us before
  arriving so a smooth handover can be
  arranged. Regular check in time is 14h00.
• Guests to leave unit by 10h00 on date of
  departure or by arrangement.
• Full continental breakfast served daily.

During occupation:

• Respect for owner’s property. Respect other
  guests and neighbouring residents. NO LOUD
  music, Loud TV or parties.
• For your own and the owners security please
  check that the automated gate closes on entry
  and exit.

Owners Responsibilities:

• Breakages as a result of normal wear and tear
  – e.g. Plumbing and electrical. Please report
  any breakages or problems to us as soon as
  possible. Every effort will be made to rectify
  the fault as soon as reported.
• Washing laundry during occupation is the
  guest’s responsibility. Fresh towels every third
  day. Beds are made daily, bins are emptied, and
  rooms cleaned daily. Bed linen replaces once
  a week. Units are not serviced on Saturday,
  Sundays and Public holidays unless a 10%
  surcharge is paid.

Owner is NOT responsible for:

• Guest’s property.
• Injury to guest while on the property.
• Bed linen (duvets) and bath towels are provided.

Refund of Deposit & Cancellation of Booking:

• 50%  deposit is required to secure your booking
• More than 29 days cancellation notice forfeit 10% of total deposit
• 21 – 28 days cancellation notice forfeit 25% of total deposit
• 14 – 20 days cancellation notice forfeit 50% of total deposit
• 7 - 13 days cancellation notice forfeit 75% of total deposit
• Less than 7 days cancellation notice forfeit 100% of total deposit